Privacy Policy

1. Who we are

KRI8 DRIVE DIGITAL PRIVATE LIMITED operates the website at https://www.industrialsalesvideosystem.com (the "Site") and the Industrial Sales Video System™ offering. For privacy-related questions, email us at sales@kri8drivedigital.com.

2. What data we collect

We only collect information you choose to share with us, typically when you book a Sales Performance Assessment via WhatsApp or contact us directly. This may include:

• Your name
• Email address
• Company name
• Company website or social-media handles
• Phone / WhatsApp number
• A brief description of the sales challenge you are facing

We do not collect payment information, government IDs, or sensitive personal data through this Site.

3. How we use your data

We use the information you share to:

• Respond to your booking request and schedule the assessment
• Prepare for our conversation based on the challenge you described
• Follow up with relevant information about the Industrial Sales Video System™
• Improve our website, messaging, and advertising based on aggregated behaviour

4. Legal basis for processing

We process your personal data based on your consent (when you message us or share details) and our legitimate interest in operating our business and responding to enquiries. We do not sell personal data.

5. Subprocessors and integrations

We use a small number of trusted service providers to operate the Site and communicate with you. These are the current integrations:

• WhatsApp / Meta: used for direct chat and booking requests. Messages are handled by Meta's WhatsApp platform and are subject to Meta's privacy policy.
• Google Analytics: used to understand how visitors use the Site. Google processes anonymised/aggregated usage data.
• Meta Pixel: used to measure advertising effectiveness and improve ad targeting. Meta processes activity data in accordance with its privacy policy.
• YouTube: embedded videos are hosted by YouTube. YouTube may set cookies and collect viewing data when you play a video.
• Lovable: the platform that hosts this Site. Lovable provides hosting, infrastructure, and security capabilities. The capabilities described here are platform features, not a certification or legal guarantee.

6. Cookies and analytics

The Site uses cookies and similar technologies through Google Analytics and Meta Pixel to measure traffic, engagement, and advertising performance. These are third-party analytics and advertising cookies. You can disable cookies in your browser, use browser-based opt-outs, or contact us to request that we do not process your data for marketing analytics.

7. Data retention and deletion

We keep enquiry and assessment data for as long as it is needed to respond to you, deliver our services, or maintain business records. If you ask us to delete your personal data, we will remove it from our active systems unless we are required by law to retain it. Contact us at sales@kri8drivedigital.com to request deletion.

8. Your rights

You have the right to access, correct, update, restrict, or delete your personal data. You may also object to processing or request a copy of the data we hold about you. To exercise any of these rights, email us at sales@kri8drivedigital.com.

9. Data security

We take reasonable measures to protect the data you share with us, including hosting the Site on Lovable's managed infrastructure, using HTTPS, and limiting access to your information to team members who need it. However, no internet service is completely secure, and we cannot guarantee absolute security.

10. Children's privacy

The Site is not intended for children under 18. We do not knowingly collect personal data from children.

11. Incident and security contact

If you discover a security issue or believe your data has been handled improperly, please contact us at sales@kri8drivedigital.com. We will review and respond to security concerns as quickly as possible.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date. Continued use of the Site after changes means you accept the revised policy.

13. Contact us

KRI8 DRIVE DIGITAL PRIVATE LIMITED
Email: sales@kri8drivedigital.com
Address: India